Call to Safety strives to provide supportive, confidential services to survivors. We welcome all feedback, whether positive or negative. If you have concerns about the services you have received, please let us know by filling out this survey. We will look into all complaints, and we will follow up with you if you provide your contact information. If you do not feel comfortable sharing your concern with Call to Safety, you may also reach out to the Complaint Coordinator at the Oregon Department of Justice: 503.378.5348
Civil Rights and Non-Discrimination:
Call to Safety complies with applicable federal civil rights laws and does not discriminate in providing programs or services on the basis of race, color, national origin (including limited English proficiency), disability, religion, sex, gender identity, sexual orientation, or age.
If you believe you have experienced discrimination, you may submit a complaint through Call to Safety’s feedback process. You may also file a discrimination complaint directly with the Oregon Department of Justice Crime Victim and Survivor Services Division (CVSSD) by calling 503.378.5348, or with the U.S. Department of Justice Office for Civil Rights.
You do not have to file a complaint with Call to Safety before contacting CVSSD or another civil rights agency. Requesting language assistance, raising a concern, or filing a complaint will not affect your access to Call to Safety services.